Shipping policy

Processing time

Orders are typically processed within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking information.

Shipping costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order changes and cancellations

If you need to cancel or make changes to your order, please contact us as soon as possible. Once an order has been processed or shipped, we're unable to guarantee changes or cancellations.

Package marked delivered but not received

Please allow up to 48 hours, as carriers occasionally mark packages as delivered before they arrive. We also recommend checking with neighbors or your local carrier. If your package still can't be located, contact us at hello@euvorawellness.com and we'll do our best to help.

Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos of the product and packaging. See our Refund Policy.